Chatbots are revolutionizing the customer service space. These stand-alone conversational interfaces that utilizes messaging platforms or apps for conversation are predicted to change the quality and pace at which customer service is rendered. With this, chatbots are not just an innovational window for customers but also a way for businesses to save hundreds of dollars (with fast and automated response rate).
Natural Language Generation (NLG) is a subdivision of Artificial Intelligence (AI) that aims to reduce communicative gaps between machines and humans. The technology, typically accepts input in non-linguistic format and turn it into human understandable formats like reports, documents, text messages etc.
With online shopping being the most popular activities worldwide, the eCommerce sector is expanding by leaps and bounds. Amazingly, a recent study by Business Insider suggests that as much as 85% of customer interactions will be managed without a human by as soon as 2020.
The accelerated market hype around Artificial Intelligence has made it a buzzword of almost every industry. Businesses, irrespective of their industry are interested to invest in the potential of AI to automate, assist, and augment various value-based tasks.
Technology is disrupting every industry, in the most significant way. And today, it is impossible to shrug off technology’s ability to let us live longer, healthier lives. From smart hospitals to surgical robots, we could see digital healthcare system transforming the patient care, pronouncedly.
The AI impact on capital markets has never been profound as it is in the present times. AI has certainly taken the finance world, especially banking and investment services by storm. Artificial Intelligence is a suite that comprises of a set of tools- like machine learning, natural language processing, deep neural networks etc. that are impacting almost every industry, in the most efficient way.
The ever growing interest of businesses and the market hype for Artificial Intelligence (AI) is making it one of the predominant element of tech-industry. AI, essentially is a broad term that defines the ability of machines to exhibit human intelligence. While real-AI is a near future, the current AI technologies are still offering a level playing field to almost every industry today, including healthcare, manufacturing, transportation, and many others.
Artificial Intelligence (AI) remained the driving force of various industries in 2017. With so many tech giants and startups already delving into the AI ecosystem, it is expected to grow with better use cases in the year 2018. Considering the acceptance, development, and applications of AI, here we are with significant opportunities and perils that this ingenious technology will put forth in 2018.
“People-to-people conversations, people-to-digital assistants, people-to-bots and even digital assistants-to-bots. That’s the world you’re going to get to see in the years to come.” -Satya Nadella
Bots have become an imperative part of businesses. From rendering anytime support to augmenting human productivity, chatbots are giving businesses some sure reasons to have them as a part of customer service management.
Artificial Intelligence (AI), is a discipline which dates back to 1956. During a workshop held at Dartmouth College campus (USA), the MIT cognitive scientist, Marvin Minsky, said, "Within a generation... the problem of creating "artificial intelligence" will substantially be solved."
AI is a term that’s now, to some extent, in everyone’s thoughts and on everyone’s lips. Some see its evolution as a benefit – perhaps in terms of analyzing enormous amounts of data to help medical science develop cures for cancer. Others see AI as a threat – to their jobs, their lifestyle, their communities and way of life.
Mentioned below are some thoughts from acclaimed tech giants about AI and how it's shaping our future AI application development.