Multilingual Chat: Overcome Language Barriers for a Hassle Free Customer Support

By Archna Oberoi on Aug 20, 2019 5:41:00 PM

We see our customers as invited guests to the party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, CEO of Amazon

Whether a startup or a fortune 500 company like Amazon, businesses understand that customers and their satisfaction is the prime contributors to their success. That is why, businesses are investing in customer service that’s quick, interactive, and responsive.

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Technical Debt: How to make your Digital Business Free from it?

By Archna Oberoi on Jul 31, 2019 5:42:19 PM

Requirement gathering, design, development, testing, deployment, maintainenece. While an ideal software development process looks something like this, it is not the same in the real world. A development team encounters a number of roadblocks and technical debt is one amongst them. 

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Legacy System Modernization: Getting Ready to Embrace the Digital Future [eBook]

By Kartik Kakar on Jul 30, 2019 12:27:18 PM

At times, legacy systems can become a burden than a benefit for businesses. With the advent of new technologies and methodologies, legacy systems are narrowing the road to digital transformation.  

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What is Headless Content Management System (CMS)?

By Archna Oberoi on Jul 16, 2019 11:08:45 PM

The ever-growing array of digital channels has made it imperative for businesses to create omnichannel experiences for their customers. To reach out to a larger customer base, delivering content across multiple channels, such as a web page, mobile app, IoT devices, and even AR, VR devices has become critical. 

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Custom Software Development: Why Businesses Should Build Their Own Solution?

By Archna Oberoi on Jun 10, 2019 10:45:33 AM

In the age of digitization, there is hardly a business that goes without having a software application. Be it for supply chain management, handling operations, administration, analytics, or customer satisfaction- there is software for almost every chore within a business.

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Offshore Outsourcing for Software Development: 3 ODC Models for Maximum ROI

By Kartik Kakar on Jun 4, 2019 6:31:00 PM

Businesses swear by the benefits of outsourcing. While the idea of hiring talent, borrowing skills, and improving efficiency has been there for long, businesses can now utilize the concept for maximum productivity and ROI. Thanks to the innovative ODC models that exist!

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How IoT can Improve Transportation and Logistics Industry

By Archna Oberoi on May 21, 2019 3:50:00 PM

Smart homes, wearables, driverless cars, drones, smart shelves, air casting - IoT use cases are smart and futuristic. With so many possibilities and opportunities that IoT bring along, businesses, irrespective of their industry are making the most of this versatile technology. Transportation & logistics is one of them.

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7 Effective Approaches to Legacy Software Modernization

By Archna Oberoi on Apr 24, 2019 4:58:00 PM

Despite Windows XP being the most stable Operating System, 49.9% of all PCs running Windows have Win 10 today. And the fact is, current computers are more capable and user-friendly, as compared to those running on decade old legacy OS by Microsoft.

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What is Low Code Development?

By Archna Oberoi on Mar 27, 2019 5:39:51 PM

 

By 2021, the market demand for app development will grow at least 5 times faster than IT capacity to delivery it, predicts Gartner.

Amid cut-throat competition and skill-set crunch, it is difficult for traditional development approaches to keep up with the fast pace of business requirements. This is where low code development approach has become the pole star of the night sky.

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Infrastructure as Code: The Key Offering of AWS DevOps

By M. Anas on Mar 8, 2019 8:43:04 PM

AWS was the first to offer Infrastructure as Code (IaC) via AWS CloudFormation as a part of AWS DevOps. It enables developers and systems administrators to easily create and manage a collection of related AWS resources. They can provision and update them in an orderly and predictable way. Developers can use AWS CloudFormation’s sample templates or create their own templates. The concept of IaC is as old as the practice of DevOps. There are many experts who argue that DevOps wouldn’t be possible without the use of IaC.

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