How Voice-Enabled Solutions are Amplifying the Customer Experience

By Archna Oberoi on Jun 19, 2019 5:38:21 PM

The digital voice assistant market is projected to experience continued expansion in the coming years, with the number of voice assistants in use increasing from 3.25 billion in 2019 to around 8 billion by 2023.

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[Ebook] Alexa for Hotels: A New Personal Assistant to Wow Your Hotel Guests

By Monisha Singh Gurwani on Mar 28, 2019 10:30:00 AM

In this digital age, voice assistant technologies are constantly evolving at an exponential rate across the world. According to research by IDC, the worldwide market of voice-enabled devices is expected to grow at a 12% CAGR from 2018-2022.

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5 Amazing Ways Voice Assistants can Benefit the Hospitality Industry

By Monisha Singh Gurwani on Feb 26, 2019 4:41:23 PM

The rapid development and growth of Artificial Intelligence, NLP (Natural Language Processing) and Machine Learning has empowered voice technology. With voice assistants entering our everyday lives at a blistering speed, they are making major waves in the hospitality landscape. Tech leaders such as Google, Amazon, Microsoft have upgraded their amazing and interactive voice assistants in a way to enhance guest experiences.

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4 Reasons Why Alexa Skills are Driving Great Customer Experiences

By Monisha Singh Gurwani on Dec 7, 2018 1:16:45 PM

According to Gartner, there will be 25 billion voice-enabled applications and other IoT devices by 2020. There has been a significant growth in the adoption of virtual assistants across industries. Artificial intelligence improvements and other technological advancements are driving this growth of virtual assistants.

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How Voice User Interface can Add Value to your Application

By Twinkle Sharma on Feb 20, 2018 4:40:34 PM

The anatomy of web and mobile interface has undergone a major shift from Text User Interface, Graphical User Interface, Touch User Interface to Conversational User Interfaces (CUIs). This progress in UI models indicate the goal of creating user interfaces that closely reflect human communications. Since voice has been the core of human interactions, it is also becoming the new way we interact with gadgets and mobile devices.

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