We are all aware of chatbots and how they interact with us. And we all have invariably wished if only they were more human-like.
Admit it, it is pesky to be interacting with a bot especially when it fails to understand your core issues. That’s when you wish if only you were talking to a human than a virtual assistant.
It was 31st December when WHO’s Country Office in the People’s Republic of China got the news from a media statement by Wuhan Municipal Health Commission, of a case of “viral pneumonia” in Wuhan, capital of Central China’s Hubei province. What seemed to be a “viral pneumonia”, after detailed studies were coined as a novel coronavirus, thus marking the inception of the COVID-19 pandemic.
Converting prospects into customers – the ultimate goal of closing more sales – depends on how you prospect your customers.
Are you doing it any differently? By differently we mean using automation to nudge your prospect to take the next step in the journey. If yes, it’s great if not then read on.
Humans have exceptional power for image recognition. High-level image understanding, contextual knowledge, and the ability for parallel processing are some of the factors that contribute to precise recognition of objects, places, people, writing, and actions. However, humans develop these abilities over time and have a limitation as well. When it comes to recognizing images from a large set of data, human processing power might fail.
Natural Language Processing (NLP) is a pre-eminent AI technology that’s enabling machines to read, decipher, understand, and make sense of the human languages. From text prediction, sentiment analysis to speech recognition, NLP is allowing the machines to emulate human intelligence and abilities impressively.
Machine Learning is one of the proficient technologies that we have for pattern recognition, data mining, statistical analysis on large volumes of data. It’s enabling machines to recognize intricate patterns and make intelligent decisions, without human intervention. In order to achieve this, the ML technology is accompanied by neural networks.
The human brain has got tremendous potential. On an everyday basis, it performs hundreds and thousands of tasks- such as recognizing faces, learning from experiences, memorizing facts, identifying objects, understanding words & languages, recognize intent & sentiments, and more. There are billions of neurons in the brain that network together to accomplish these tasks.
On average, a human speaks 700 words per day, which includes the words of actual value (i.e. words that have an intent to communicate to another person). Instant messaging, telephonic conversations, books, movies, songs, verbal (F2F) communication are amongst some of the common ways humans exchange their thoughts and information.
Have you noticed the ‘Smart Compose’ feature in Gmail that gives auto-suggestions to complete sentences while writing an email? This is one of the various use-cases of language models used in Natural Language Processing (NLP).
Over time, there has been an astronomical rise in the number of ways Artificial Intelligence can be utilized for the betterment of everyday lives. The technology is almost everywhere- in traffic predicting Google Maps, in video surveillance cameras, in face recognition apps, in speech recognition & language translation solutions, etc. In fact, AI is one of the trending technologies during the COVID-19 pandemic.