Buy or Build, this has always been a big question for businesses. Software applications that handle business operations typically fall under two categories: Custom software development and Off-the-Shelf products.
A custom software is tailored according to definite needs of a business or a group of industry. On the other hand, an off-the-shelf products are pre-developed, ready-to-use applications, often meant for a specific industry. There are a number of packaged software available that claim to cater to all business needs and appeal to a broader user base, however, in the long run, many of these tend to disappoint.