Software Engineering Insights

The e-commerce industry is entering a new era, driven by the rise of agentic AI systems capable of making decisions and taking actions independently. Unlike traditional AI tools that require constant human input, agentic AI in e-commerce understands context, plans, and executes complex tasks across multiple touchpoints.

Voicebots are becoming an essential tool for businesses looking to improve customer interactions and streamline their services. These AI-driven assistants use natural language processing to understand and respond to voice commands, making conversations feel more human and intuitive. As technology advances, voicebots are no longer just a novelty - they are now widely used across industries for tasks such as customer support, virtual assistance, automated booking and so on.

According to Market Research Future, the voicebot market was valued at USD 7.97 billion in 2024 and is projected to reach USD 54.64 billion by 2034, growing at a CAGR of 22.51%.

Gen Z’s shopping habits are driving a major shift in retail, and for tech leaders, the focus is on how to meet their expectations for speed and personalization. AI in visual search is quickly becoming the preferred tool with the majority of Gen Z favoring it over text-based searches. They want quick results, where a single photo can lead them directly to the products they’re after. AI-powered styling takes it a step further by analyzing personal preferences and delivering real-time suggestions that align with each shopper’s unique taste. These tools don’t just cater to Gen Z’s desire for instant gratification - they create new opportunities for brands to understand and engage with their audience more deeply. 

Speed, scale and seamless customer experience - these are no longer nice-to-haves in e-commerce, but they are business-essentials. Traditional monolithic architectures often struggle to meet the rising demands which leads to slow development cycles and difficulties in managing peak traffic. Microservices architecture provides a solution by breaking down large and complex applications into smaller and independently deployable services. 

According to a report by IMARC, the global microservices architecture market was valued at USD 4.2 billion in 2024 and is projected to reach USD 13.1 billion by 2033, growing at a CAGR of 12.7% from 2025 to 2033.

AI has become the backbone of innovation across industries, but not all AI systems are created with full transparency. Black Box AI is one of the most talked-about and often controversial concepts in this space but what is Black Box AI? 

Black Box AI refers to AI models whose internal workings are either too complex to understand or are hidden, which makes it difficult to explain how they arrive at specific outputs or decisions. Unlike traditional algorithms, where cause and effect can be clearly traced, Black Box AI operates behind a veil of complexity, often using deep learning models with millions of parameters.

For tech leaders, building an MVP (Minimum Viable Product) isn’t just about getting a product to market quickly - it is about laying a foundation that can earn investor confidence. In the early stages of a product’s life, the MVP serves as both, a proof of concept and a strategic asset. It is the version of your product that must validate your assumptions, solve a real problem for a defined audience and demonstrate clear potential to scale.

Standing out in the e-commerce industry isn’t just about offering more products - it is about offering the right products to the right people. From personalized product recommendations to targeted email campaigns and dynamic website content, these efforts are all done to make the shopper feel understood and valued.

A website’s search visibility, scalability and speed can make or break a business. A slow website drives visitors away, limited scalability restricts growth and poor SEO keeps you hidden from potential customers. Businesses need a web solution that delivers speed, flexibility and seamless user experiences - all without compromise.

E-commerce success isn’t just about great products - it’s about speed, discoverability, and seamless user experience. Shoppers expect instant page loads, frictionless navigation, and personalized interactions, and anything less can drive them straight to a competitor. This is why more businesses are turning to Next.js, a framework that’s redefining how online stores operate.

APIs - Application Programming Interfaces have always been the backbone of modern software. They are the bridges that let apps communicate with each other which makes everything from mobile payments to social media integrations possible. Over the years, APIs have evolved from simple REST designs to more flexible models like GraphQL. But as our need for instant communication and scalability grows, a new player has taken the spotlight: Event-driven APIs.