Logo
X
  • Who We Serve
    • By Role

      • CEO / Business Executives
      • CTO / IT Professionals
      • COO / Operations Head
    • By Industries

      • Healthcare
      • Digital Commerce
      • Travel and Transportation
      • Real Estate
      • Software and Technology
  • Our Technology Focus
    • Web
    • Mobile
    • Enterprise
    • Artificial Intelligence
    • Blockchain
    • DevOps
    • Internet Of Things
  • Discover Daffodil
    • About
    • Leadership
    • Corporate Social
      Responsibility
    • Partners
    • Careers
  • Resources
    • Blog

    • E-Books

    • Case Studies

    • View all resources

  • Who We Serve
    • By Role

      • CEO / Business Executives
      • CTO / IT Professionals
      • COO / Operations Head
    • By Industries

      • Healthcare
      • Digital Commerce
      • Travel and Transportation
      • Real Estate
      • Software and Technology
  • Our Technology Focus
    • Web

      Create responsive web apps that excel across all platforms

    • Mobile

      User centric mobile app development services that help you scale.

    • Enterprise

      Innovation-driven enterprise services to help you achieve more efficiency and cost savings

      • Domains
      • Artificial Intelligence
      • DevOps
      • Blockchain
      • Internet Of Things
  • Discover Daffodil
    • About
    • Leadership
    • Corporate Social Responsibilities
    • Partners
    • Careers
  • Resources
    • Blog

      Insights for building and maintaining your software projects

    • E-Books

      Our publications for the connected software ecosystem

    • Case Studies

      The impact that we have created for our clients

    • View all resources
daffodil-logo
Get in Touch
  • What We Do
    • Product Engineering

    • Discover & Frame Workshop
    • Software Development
    • Software Testing
    • Managed Cloud Services
    • Support & Maintenance
    • Smart Teams

    • Dedicated Teams
    • Offshore Development Centre
    • Enterprise Services

    • Technology Consulting
    • Robotic Process Automation
    • Legacy Modernization
    • Enterprise Mobility
    • ECM Solutions
  • Who We Serve
    • By Industry

    • Healthcare
    • Software & Technology
    • Finance
    • Banking
    • Real Estate
    • Travel & Transportation
    • Public Sector
    • Media & Entertainment
    • By Role

    • CEO / Business executives
    • CTO / IT professionals
    • COO / Operations
  • Our Expertise
    • Mobility
    • UI/UX Design
    • Blockchain
    • DevOps
    • Artificial Intelligence
    • Data Enrichment
    • Digital Transformation
    • Internet of Things
    • Digital Commerce
    • OTT Platforms
    • eLearning Solutions
    • Salesforce
    • Business Intelligence
    • Managed IT Services
    • AWS Services
    • Application Security
    • Digital Marketing
  • Case Studies
  • Discover Daffodil
    • About us
    • Partnership
    • Career & Culture
    • Case Studies
    • Leadership
    • Resources
    • Insights Blog
    • Corporate Social Responsibility
Get in Touch
resources-bg.jpg

Software Engineering Insights

7 Interesting Use Cases of Voice Assistants in Healthcare

Apr 22, 2019 1:30:53 PM

  • Tweet

voice assistant in healthcare

The smart speaker market continues to grow, with global shipments tripling from 3.9 million units. These speakers, integrated with virtual assistants like Alexa, Siri, Cortana is enabling users to perform tasks like checking the weather, asking to turn off the lights or play favorite music, set reminders, and a lot more with voice instructions.

While smart devices are a great aid in performing day-to-day tasks, the technology holds the potential to do much more than this. Almost every industry, from hospitality to entertainment is realizing its business use-cases and adopting it to improve their customer experience.

In fact, healthcare providers are discovering the benefits of voice assistants in increasing efficiency and improving patient experience. That is why a number of healthcare brands are smartly utilizing voice technology, giving some strong reasons to believe in its competency. Here are a few examples showcasing applications of voice assistants in healthcare.

1. Helping Patients to Manage Diabetes

Sugarpod is a type 2 diabetes management solution that has custom tasks for patients, based on their preferences. The patient experiences are usually delivered via SMS, email, web, or via a voice interface. Sugarpod, when integrated with voice assistants like Alexa allows patients to manage their treatments and monitor progress effectively. This way, voice assistants in healthcare can help in chronic disease management.  

2. Assuring Medicine Adherence for Patients

Non-adherence to medication is one of the major issues in chronic disease management. To resolve this problem, one of the Boston-based voice platform startup, Orbita has come up with an Alexa Skill that reminds elders to take their medication on time. Along with this, the Alexa Skill also keep the family involved in caregiving activities.

ALSO READ: Medicine Adherence Systems: Improving Patient Health and Treatment Outcomes

3. Insurance Purchase and Claim Management

Buying the right healthcare insurance and claiming it is a complex job to do for many. To simplify this, Liberty Mutual, an American insurer has developed an Alexa Skill that allows the insurers to navigate through their plans and helps to manage the policy using Amazon Echo. In case the voice assistant fails to find a policy match according to a prospect’s profile and budget, it directs the call to an independent agent.

4. Voice Activated Instructions for First-Aid

Mayo Clinic, a non-profit academic medical center introduced an Alexa Skill that allows its users to get the first-aid information. Users can pass on relevant statements like “Alexa, ask Mayo First Aid how do I treat my burn blister?” to get first aid information.

5. Health Tips for a Better Lifestyle

Voice assistants can help out their users with day-to-day tips for a healthy lifestyle. For example, they can offer tips to treat insomnia, ceate a diet chart to improve protein intake in diet etc. Such an Alexa Skill is being developed by Cleveland Clinic that allows its users to take advantage of vast knowledge base that the academic medical center delivers.

6. Live Info about Healthcare Provider

According to a Deloitte study, average wait times at the doctor's office costs around $43/year. New Hanover Regional Medical Center, based out in North California has an Alexa skill for patients that allow them to have live updates about the hospital. Users can have real time info about parking, lost and fond information, bill payment details, directions to the hospital, info about the team at the medical center and their availability, etc.

7. Diagnostic Suggestions using AI

A virtual doctor with whom patients can have an empathic conversation- about their well-being, symptoms is a possibility. HealthTap’s Dr. AI Alexa Skill uses Artificial Intelligence, Deep Learning, and Emotional Intelligence to offer diagnostic suggestions to the users. The skill leverages the medical know-how and experience over 107,000 physicians and doctors across more than 140 specialties.

The use cases of voice assistants in healthcare shared above are only scratching the surface of its immense potential. There is surely a lot more the voice assistants can do to resolve the challenges of the healthcare ecosystem and at the same time improve the patient experience.

 

Topics: Healthcare Voice User Interface

Archna Oberoi

Written by Archna Oberoi

Content strategist by profession and blogger by passion, Archna is avid about updating herself with the freshest dose of technology and sharing them with the readers. Stay tuned here as she brings some trending stories from the tech-territory of mobile and web.

Previous Post

previous_post_featured_image

What is Regression Testing and How to Automate it?

Next Post

next_post_featured_image

7 Effective Approaches to Legacy Software Modernization

Stay Ahead of the Curve with Our Weekly Tech Insights

  • Recent
  • Popular
  • Categories

Lists by Topic

  • Software Development (174)
  • Artificial Intelligence (169)
  • Mobile App Development (166)
  • Healthcare (137)
  • DevOps (80)
  • Digital Commerce (60)
  • Web Development (57)
  • CloudOps (54)
  • Digital Transformation (37)
  • Fintech (36)
  • UI/UX (29)
  • On - Demand Apps (26)
  • Software Architecture (26)
  • Internet of Things (IoT) (25)
  • Open Source (25)
  • Outsourcing (24)
  • Blockchain (21)
  • Newsroom (21)
  • Salesforce (21)
  • Technology (18)
  • Software Testing (16)
  • StartUps (16)
  • Customer Experience (14)
  • Robotic Process Automation (13)
  • Voice User Interface (13)
  • Javascript (11)
  • OTT Apps (11)
  • Business Intelligence (10)
  • Data Enrichment (10)
  • Infographic (10)
  • Big Data (9)
  • Education (9)
  • Microsoft (6)
  • Real Estate (5)
  • Banking (4)
  • Game Development (4)
  • Enterprise Mobility (3)
  • Hospitality (3)
  • eLearning (2)
  • Public Sector (1)
see all

Posts by Topic

  • Software Development (174)
  • Artificial Intelligence (169)
  • Mobile App Development (166)
  • Healthcare (137)
  • DevOps (80)
  • Digital Commerce (60)
  • Web Development (57)
  • CloudOps (54)
  • Digital Transformation (37)
  • Fintech (36)
  • UI/UX (29)
  • On - Demand Apps (26)
  • Software Architecture (26)
  • Internet of Things (IoT) (25)
  • Open Source (25)
  • Outsourcing (24)
  • Blockchain (21)
  • Newsroom (21)
  • Salesforce (21)
  • Technology (18)
  • Software Testing (16)
  • StartUps (16)
  • Customer Experience (14)
  • Robotic Process Automation (13)
  • Voice User Interface (13)
  • Javascript (11)
  • OTT Apps (11)
  • Business Intelligence (10)
  • Data Enrichment (10)
  • Infographic (10)
  • Big Data (9)
  • Education (9)
  • Microsoft (6)
  • Real Estate (5)
  • Banking (4)
  • Game Development (4)
  • Enterprise Mobility (3)
  • Hospitality (3)
  • eLearning (2)
  • Public Sector (1)
see all topics

Elevate Your Software Project, Let's Talk Now

Awards & Accolades

dj
dj
dj
dj
dj
Aws-certification-logo
microsoft-partner-2-1
microsoft-partner
google-cloud-partne
e-UI-Path-Partner-logo
partner-salesforce-reg-consulting-partner-1-1
daffodil-logo
info@daffodilsw.com
  • Home
  • About Daffodil
  • Locations
  • Privacy Policy
  • Careers

© 2025 Daffodil Unthinkable Software Corp. All Rights Reserved.

[fa icon="chevron-up"]