Software Engineering Insights

Businesses, irrespective of the domain are realizing the benefits of new technologies and models that originate and develop in consumer space. This impact, called consumerization has been affecting (almost) every industry and healthcare is no exception.

 As the Blockchain technology matures, the digital world is realizing the opportunities that it brings in. Crowdfunding through cryptocurrency is one of the ingenious benefits of Blockchain that startups are utilizing, globally. The concept is popular as Initial Coin Offering (ICO).

“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human. By 2021, more than 50% of enterprises will spend more per annum on bots and chatbot creation than traditional mobile app development." -Gartner

Continuous Integration (CI) is a software development practice, wherein isolated updates to a code base by developers are immediately tested and reported. CI aims at early detection of bugs in code or defects in software functionality. The entire process works in conjugation with automated testing tools that ascertains Continuous Testing (CT) and Continuous Deployment (CD) of the software.

The digital landscape has changed remarkably over the past decade. Almost every business, irrespective of the industry is realizing the digitization benefits and embracing it as well. With this, digital data is generated, faster than ever. In fact, some of the industries are at a point where manual data analysis is a next to impossible job. This has driven the rise of Machine Learning (ML), which is the ability of machines to analyze big data and extract information, just like humans do.

The front-end development ecosystem for web has been constantly upgrading, especially, the javascript libraries and frameworks. Had if these javascript applications not been there, developers would have to write five times the lines of code to accomplish a task, which a framework can do in ten lines. And what’s adding more power to them is huge community support that keeps bringing new possibilities for the progressive and dynamic web.

Chatbots are revolutionizing the customer service space. These stand-alone conversational interfaces that utilizes messaging platforms or apps for conversation are predicted to change the quality and pace at which customer service is rendered. With this, chatbots are not just an innovational window for customers but also a way for businesses to save hundreds of dollars (with fast and automated response rate).

A patient’s accountability and engagement in their own health is reforming the care delivery system. When patients take charge of their medication, an adherence system can help them achieve the treatment or output expected.

Paper contracts is an old-school approach for binding agreements. Involving multiple intermediaries, several rounds of negotiations, and a lengthy administration of finalized agreement is no more a standard practice. While digital documents are an effortless alternative to these traditional contracts, they are easy to forge.

Technology advancements, healthcare reforms, and ever-changing patient requirements in healthcare poses a number of challenges for the providers. To overcome them and achieve customer experience objectives, it is important to construct a system that supports real-time orchestration of healthcare resources (like data, people, devices, facilities).