Software Engineering Insights

Conversational platforms have introduced a paradigm shift in how humans interact with the digital world. For businesses, they are fostering a personal connection between users and the brand that’s ultimately adding value to the customer service.

In the massive influx of technologies, Artificial Intelligence (AI) has proven its potential with some disruptive solutions. With rapid unfolding of positive possibilities that AI can bring in, it has been revolutionizing the way businesses team up with technology, irrespective of the domain.

By now, you must have heard of the term Bitcoin; the digital currency that made headlines all over for its phenomenal rise (and occasional fall) in value. Bitcoin was the first cryptocurrency that was famed for its computer encryption, preventing many from making fraudulent transactions online.

Businesses, irrespective of the domain are realizing the benefits of new technologies and models that originate and develop in consumer space. This impact, called consumerization has been affecting (almost) every industry and healthcare is no exception.

 As the Blockchain technology matures, the digital world is realizing the opportunities that it brings in. Crowdfunding through cryptocurrency is one of the ingenious benefits of Blockchain that startups are utilizing, globally. The concept is popular as Initial Coin Offering (ICO).

“By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human. By 2021, more than 50% of enterprises will spend more per annum on bots and chatbot creation than traditional mobile app development." -Gartner

Continuous Integration (CI) is a software development practice, wherein isolated updates to a code base by developers are immediately tested and reported. CI aims at early detection of bugs in code or defects in software functionality. The entire process works in conjugation with automated testing tools that ascertains Continuous Testing (CT) and Continuous Deployment (CD) of the software.

The digital landscape has changed remarkably over the past decade. Almost every business, irrespective of the industry is realizing the digitization benefits and embracing it as well. With this, digital data is generated, faster than ever. In fact, some of the industries are at a point where manual data analysis is a next to impossible job. This has driven the rise of Machine Learning (ML), which is the ability of machines to analyze big data and extract information, just like humans do.

The front-end development ecosystem for web has been constantly upgrading, especially, the javascript libraries and frameworks. Had if these javascript applications not been there, developers would have to write five times the lines of code to accomplish a task, which a framework can do in ten lines. And what’s adding more power to them is huge community support that keeps bringing new possibilities for the progressive and dynamic web.

Chatbots are revolutionizing the customer service space. These stand-alone conversational interfaces that utilizes messaging platforms or apps for conversation are predicted to change the quality and pace at which customer service is rendered. With this, chatbots are not just an innovational window for customers but also a way for businesses to save hundreds of dollars (with fast and automated response rate).