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Software Engineering Insights

5 Unique Ways Chatbots can Refine Customer Experience

By Archna Oberoi on Jan 6, 2019 12:32:00 AM

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“We see our customers as guests to the party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, CEO of Amazon

Topics: Artificial Intelligence
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5 Grounds for Building A Robust Microservice Architecture

By Monisha Singh Gurwani on Jan 2, 2019 12:48:31 PM

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As a result of growing customer demands to build large-scale and complex applications, microservices has become a buzzword. The number of businesses building or switching from monolithic to microservice architecture is growing at a rapid pace. Leading companies like Disney, Airbnb, Twitter etc. are adopting microservice architecture to support continuous delivery and scalability of applications.

Topics: Software Architecture
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How Amazon Alexa Integration can Impact your Hotel KPIs

By Archna Oberoi on Dec 31, 2018 4:22:00 PM

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Hospitality experiences that are personalized and memorable are at the heart of hotels. With the launch of Alexa for the hospitality industry, it is possible to create immersive experiences that can delight the guests and also improve operations & team productivity within the hotel.

Topics: Voice User Interface
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Native vs Cross-Platform Native vs HTML5 App Development: Fundamental Differences

By Monisha Singh Gurwani on Dec 26, 2018 6:40:49 PM

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By the end of 2018 Q3, 25 billion have been downloaded from app stores. Considering the popularity and use cases, a mobile app has become an imperative part of a business’s tech-strategy.

Topics: Mobile App Development
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Amazon Alexa: The New Game Changer in Hospitality Industry

By Archna Oberoi on Dec 25, 2018 4:41:00 PM

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In this digital age, businesses cannot do without technology. Almost every industry, including hospitality, is leveraging the best of technology to attract, engage, and retain customers.

Topics: Voice User Interface
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5 Technology Trends Revolutionizing the Hospitality Industry

By Archna Oberoi on Dec 18, 2018 6:58:00 PM

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In an Oracle hospitality survey, 2/3rd of U.S. guests said it is extremely important for hotels to continue investing in technology to enhance the guest experience.

Topics: Voice User Interface
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How Redfin Works: Business Models and Revenue Streams

By Archna Oberoi on Dec 12, 2018 6:35:36 PM

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How much does it cost to build an online real estate brokerage app like Redfin? What are the must-have features and functionalities in a real estate listing app? Which technology is best suited for developing a real estate app like Redfin?

Topics: Real Estate
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4 Reasons Why Alexa Skills are Driving Great Customer Experiences

By Monisha Singh Gurwani on Dec 7, 2018 1:16:45 PM

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According to Gartner, there will be 25 billion voice-enabled applications and other IoT devices by 2020. There has been a significant growth in the adoption of virtual assistants across industries. Artificial intelligence improvements and other technological advancements are driving this growth of virtual assistants.

Topics: Internet of Things (IoT) Voice User Interface
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Benefits of Low Code Development with Reusable Components

By Monisha Singh Gurwani on Dec 5, 2018 6:43:50 PM

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Back in 2014, Gartner coined the term “low-code” to recognize platforms that enable users to build custom mobile applications simply by dragging and dropping pre-built features. These tools or platforms does what traditional development approaches (programming languages, libraries, frameworks) do for building an application, but in a fraction of time than the latter. 

Topics: Web Development Mobile App Development
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Top 15 Tools and Frameworks for Frontend Development in 2019

By Archna Oberoi on Dec 4, 2018 6:31:00 PM

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From static websites to dynamic SPAs, frontend of applications has come a long way. Likewise, developers no more have to write long lines of code repeatedly to create mobile apps for multiple platforms. And in this progression of frontend development, tools, libraries, and frameworks have been the game changer.

Topics: Web Development Mobile App Development
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