“We see our customers as invited guests to the party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” - Jeff Bezos, CEO of Amazon
Whether a startup or a fortune 500 company like Amazon, businesses understand that customers and their satisfaction is the prime contributors to their success. That is why, businesses are investing in customer service that’s quick, interactive, and responsive.
In a survey conducted by 451 Research, 69% of the respondents said that they are planning to have a multi-cloud environment by 2019; highlighting that multi-cloud and hybrid is the future of IT.
“A multi-cloud strategy involves the use of two or more cloud computing services, such as AWS, Google Cloud, or Microsoft Azure. On the other hand, a multi-cloud deployment refers to the implementation of multiple SaaS or PaaS offerings for an application, offered by different cloud computing service.”
Requirement gathering, design, development, testing, deployment, maintainenece. While an ideal software development process looks something like this, it is not the same in the real world. A development team encounters a number of roadblocks and technical debt is one amongst them.
The digital health market is expected to reach 206 billion U.S. dollars by 2020, driven particularly by the mobile and wireless health market. | Statista
The digital care platforms are taking over the healthcare sector and the investments in it manifest its growth rate. Moreover, consumers are embracing digital health systems, giving better opportunities to providers for care delivery.
The IT Operations team capture, analyze, and act upon large volumes of data. To prevent, identify, and resolve the high-severity outages associated with this data, businesses these days are turning to Artificial Intelligence for IT Operations (AIOps).
The ever-growing array of digital channels has made it imperative for businesses to create omnichannel experiences for their customers. To reach out to a larger customer base, delivering content across multiple channels, such as a web page, mobile app, IoT devices, and even AR, VR devices has become critical.
Software is a great combination of artistry and engineering. Thus, when hiring a software developer, it is important to look for traits that are a blend of technical proficiency and creativity.
Digital twins, activity trackers, connected contact lenses, smart locks, home automation, smart grids. Every then and now, we hear about innovative applications of the Internet of Things. The technology, which uses the internet to connect digital devices and send/receive data between them is making waves in every industry for the commendable potential it has.
The DevOps culture is gaining ground in the software development industry. The global DevOps market is projected to reach $9.41 billion by 2023, registering a CAGR of 18.7% from 2017 to 2023. | Allied Market Research
“A typical cross-border payment takes three-four days to complete.”
“On average, it costs 7% to send money internationally.”
“85% of global transactions use cash and U.S. retail businesses lose about $40 billion annually due to the theft of cash.”