Behind the success of any business, there lies a critical element and that is customer service, a vital factor that can make or break an entire enterprise. With everything being digitized in this new era, customers are no more dependent on the brand or company for services. Why? because they have a myriad of options to choose from for a single product or service. And if they aren't satisfied with the experience, they are just a click away from the next available option.
Nikita Sachdeva
Recent Posts
What is Connected Customer Experience and How to Create it with Salesforce?
By Nikita Sachdeva on Oct 31, 2022 12:30:00 PM
The Role of Telehealth in Chronic Care Management
By Nikita Sachdeva on Sep 20, 2022 5:00:00 PM
During the COVID-19 pandemic, we have seen intense pressure on the healthcare management sphere. The chaos that the pandemic brought resulted in many challenges for the healthcare system. Therefore, healthcare providers had no choice but to adjust their methods. Instead of in-person services, remote healthcare delivery was adopted to avoid transmission.
What is an ETL Tool and Why is it Necessary for Business Growth?
By Nikita Sachdeva on Sep 14, 2022 5:23:13 PM
Quintillion bytes of data get generated in a day, now imagine handling those data manually! Impossible right? It would require immoderate manpower with no surety of accuracy. As we all are aware of the fact that organizations these days run on data and thus it is a vital task to manage and organize it. The data is received from multiple sources and stored at a centralized repository for usage, such as a data warehouse.
Why Is Data Modernization Essential To Digital Transformation?
By Nikita Sachdeva on Sep 9, 2022 4:13:46 PM
With the pandemic at bay, we have witnessed the emergence of digital transformation almost everywhere. Especially, in the IT industry where the organization was still stuck with the legacy system using outdated technology and generating unlimited data but not utilizing it properly. Managing data day in and day out is just not something that immediately derives value to an organization. But, with Data Modernization, it can do wonders for the company.