Software Engineering Insights

Hospitality industry relies heavily on the front line service delivery staff. And that’s why it is more prone to human errors. A small mistake in placing a zero in the customer’s bill, miscommunication in noting down the customer preferences, etc. can lead to loss of money as well as customer satisfaction.  

Taking a look back in 2018, there have been significant technological advances in the IT industry. Software technologies such as Blockchain, IoT, AI etc. have remained a hot topic in the past couple of years. However, these technologies are still evolving with much better use cases in 2019. According to a report by Gartner, the software industry is forecasted to experience an 8.3 percent growth in 2019.

In Healthcare Industry, a lot of information exchanges happen between hospitals, doctors, clinics, pathology labs, blood banks, equipment manufacturers, and patients. Since the nature of the information is very confidential and personal, ensuring security of the data is of top most priority. At the same time, the information can’t be locked away in silos since ease of accessing this information is crucial to the functioning of an establishment providing healthcare services.

According to a 2017 report by the World Bank and WHO, almost half of the world population can’t access basic healthcare services. The report further highlights that there is an inconsistency in the availability and affordability of healthcare services even in the developed world. For example, in America, a study conducted at Harvard Medical School and Cambridge Health Alliance founded that uninsured, working-age Americans have a 40 percent higher risk of death.

Software applications are managing almost every critical aspect of a business. They are transforming the business models, streamlining significant processes, and improving the way value is delivered to the customers. Hence, custom software- one that compliments the business and adheres to its requirements is a must have.

The software development process has witnessed a paradigm shift over the past few years. From following Agile delivery approach to automating processes with DevOps, there is a continuous strive for efficient, faster, and comprehensive product delivery to client.  

 Design is not just what it looks like and feels like. Design is how it works. -Steve Jobs

If we go with the words of Steve Jobs, then certainly, developers are the real designers of a software product, as no one else but a developer knows how a product actually works.

With Agile methodology for software development, the battle of defining processes, structures, and plans for seamless product delivery has come to an end. Contrary to the traditional development models, Agile allowes organizations to respond faster to the functional, technical, and market changes.

Despite the notion that Waterfall is a risk-free approach to software outsourcing, there is a continuous rise in adoption of Agile methodology for developing consumer-centric solutions. However, the collaboration of an 'iterative' development approach and offshore outsourcing has been a subject of debate for decades.

The IT ecosystem constantly proliferating with new tools and technologies. Accommodating the broad spectrum of programming languages, libraries, and frameworks in a software engineering team is certainly out-of-scope.