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Software Engineering Insights

Gaurav Rehani

Gaurav heads the Salesforce practice at Daffodil Software. With over 20 years of experience in delivering Business Excellence in CRM Strategy & Consulting, he specializes in Digital transformation across verticals using Salesforce.com. His expertise lies in enabling CX and customer 360 across brand channels. Having worked with Fortune 500 brands across the US, Europe, and APAC, Gaurav has delivered successful long-term Salesforce.com engagements.

Recent Posts

Unleash the full potential of Salesforce with ChatGPT

By Gaurav Rehani on Mar 14, 2023 11:04:00 AM

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Generative Artificial Intelligence (AI) has revolutionized the way businesses interact with their customers, and Salesforce is no exception. As one of the world's leading CRM platforms, Salesforce has been leveraging generative AI technology to enhance its features and capabilities.

Topics: Artificial Intelligence Salesforce
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[eBook] - Optimize your Salesforce Platform to Maximize ROI

By Gaurav Rehani on Jan 18, 2023 6:33:16 PM

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The key to steady growth and lasting success is building a positive relationship with your customers. Therefore, organizations are leveraging CRM software that streamlines consumer interactions. And, one of the most powerful CRM platforms in the market is Salesforce.

Topics: Salesforce
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