Software Technology Insights - Learn, Develop, Grow

There are a variety of routes a customer may take to get to the service or product offered by your organization. As a customer embarks on this journey, a sales representative has the task of finding instances to interact with them and find insights about their likes and preferences. An effective customer journey map can give you these insights promptly to forecast your customer's path to your organization.

Custom user services are at the core of the success stories of a majority of internet companies like Netflix, Facebook, and Amazon today. This is why online platforms vying to stay at the pinnacle of their respective sectors need to build effective recommendation systems or recommendation engines.

For all types of businesses, be it storefront establishments or online retailers, generating buyer interest is not enough. You need to develop a robust sales funnel to attract visitors first and then ultimately convert them to loyal customers who provide repeat business. There is a series of thought processes that customers go through before they buy a product or avail of a service which constitute a sales funnel.

The software development domain is perpetually transforming in terms of environment, orchestration, scaling, and management. One of the most important developments to occur in this field is the introduction of the "run anywhere" paradigm that came with virtual machines, followed by Containers, and further revolutionized by Container-as-a-Service (CaaS) solutions.

Dated or legacy tools, systems, and operational methods are not enough to deliver the quality of optimized and innovative financial services that today's digitally savvy customers expect. So, multitudes of financial organizations are leveraging Artificial Intelligence to raise the growth rate and dynamism of IT operations through AIOps.

Nowadays, businesses can produce data analytics based on big data from numerous sources. Once they acquire access to all of the requisite data sources for analytics and business intelligence in order to make better decisions. The transfer of this data is facilitated in a streamlined manner by different data ingestion strategies.

Businesses can save plenty of time and millions of dollars when they use data science to better understand and improve their processes. With the age of the democratization of data, there have been several emerging trends defining enterprise data manipulation and data engineering.  

Artificial Intelligence (AI) and data engineering are closely interlinked. On one hand, making sense of unstructured data is the process known as data science or data engineering. On the other side of the same coin, AI-programmed computers have the ability to learn as they go, getting better at solving particular sorts of problems as they accumulate more data. So one cannot exist without the other.

Speech recognition is a technology that has been going through continuous innovation and improvements for almost half a century. It has led to several successful use cases in the form of voice assistants such as Alexa, Siri, etc., voice biometrics, official transcription software, and the list goes on. So what really is Automatic Speech Recognition and what are the underlying technologies that enable it?

The business landscape of the modern world is heavily customer-centric with marketing, sales, and customer support at the center of operations. Salesforce is the most sought-after Customer Relationship Management (CRM) software intended for these purposes. There are a variety of roles and responsibilities in an enterprise's Salesforce team and the Salesforce Administrator is usually at the helm of it.