Customer experience is a core focus area for businesses today. The perception of your brand or organization is an essential differentiator to achieving ideal outcomes in today's customer-centric business landscape. Accordingly, only with Customer Relationship Management (CRM) software that ensures efficient Customer Experience Management (CXM) can you build a brand or enterprise holistically.
As organization infrastructure and its processes get more automated, data quality becomes the differentiating factor between a successful business and a failure. The accuracy and timeliness of CRM data become pivotal for the organization, be it for creating customer personas or optimizing the outbound sales strategy – the success of your business all rides on data and its quality.
The operational and infrastructural overhead involved in running and maintaining cloud-based solutions is often massive. There is considerable effort and expenditure in the construction and scaling of storage systems for tons of user metadata and other in-house files. Dropbox, the file hosting pioneer, is a success story about how cloud costs can be minimized by intelligently managing your infrastructure.
The proliferation of digital transformation has made system reliability an essential component of any organization's bottom line. These rapid changes have become a new benchmark for success and efficient incident response is key in sustaining site reliability through these changes.
Increasing a website's visibility in search engine results is the goal of search engine optimization (SEO) for SERPs. Increasing your medical website's authority and credibility is a key part of medical SEO.
The automation of time-consuming tasks involved in marketing campaigns using Customer Relationship Management (CRM) software is an emerging trend. In particular, there has been an increase in the adoption of Salesforce for marketing automation because the resultant benefits far outweigh the associated costs and efforts involved in its integration.
With the continuous development in DevOps practice and its unparalleled benefits, now every organization wants to embed it in their software development lifecycle to make the deployment of software even faster and more efficient.
As software development gets complex, we see cross-functional teams collaborating to enable faster product delivery, optimize cost, manage infrastructure, and for several business benefits. An example of such a joint effort is ‘Cloud FinOps’ wherein finance, engineering, technology, and business teams aim at cloud financial management.
Technology is embedded in every aspect of our lives. We rely on it for almost everything, especially to communicate with others. Simply, take the example of Siri or Alexa that we use in our day-to-day lives. Ever wondered how these virtual assistants understand and interpret our commands? How do they pick up terms and carry out the tasks according to our instructions? For example, when we ask Alexa to set an alarm for us.
Rolling out a new software system, infrastructure, or technology solution for an industry such as healthcare or personal finance has critical end-user outcomes. Technology Readiness Levels (TRL) refers to a robust scale often used by pioneering software organizations throughout their development efforts.