Our Software Maintenance and Support Services

Software Audit.svg

Software Audit

We perform independent audit of software such as architecture and code audit, performance audit, security audit, infrastructure audit, etc.

Software Support.svg

Software Support

1st, 2nd and 3rd level support services for software developed by us or any third party vendor. We help you with troubles of any complexity level — from providing workarounds & hot fixes to application enhancement.

 
Modernization.svg

Software Upgradation/Modernization

Re-engineering and modernization of legacy apps, whether they're lacking versatility due to old code structures, are hosted on inefficient servers, or suffer from outdated interface designs.

Security Updates.svg

Security Updates

Keep your applications guarded against security threats and data loss with our continuous  server management, backup storage monitoring, OS versions update, application licenses check, and performance control, etc.
Server Monitoring.svg

Server Monitoring

Continuous monitoring of your core applications, hardware and overall server performance to  avoid your server failure, memory reaching threshold or downtime

Takeover from Third Party.svg

Takeover from Third Party

Safe knowledge transfer and seamless takeover of applications from third party vendors to Daffodil through our time-proven and process driven methodology.

Why Daffodil for Software Maintenance and Support?

reusable-deve-company.png

Reusable Components

Our library of reusable components allows us to efficiently create software systems from existing software artifacts rather than building software systems from scratch. Our R&D team has developed numerous decoupled components exhibiting specific features that can be used across projects, thus improving overall software quality, reducing software development costs and time to market.

agile.png

Agile Development

Daffodil has embraced a proven agile development methodology and DevOps deployment to reduce risk and deliver robust applications for our clients. Our DevOps process advocates thinking of the infrastructure as part of the application and allows for more rapid and reliable software release cycles.

crossplatform[1].png

Cross Functional Teams

Our cross-functional teams include engineers with expertise in different aspects of SDLC, such as business analysts, UI/UX experts, developers, database engineers, testers, etc. who work in collaboration with each other to eliminate developmental hassles

2018-09-24.png

Astute Experience in Software Maintenance and Support

Daffodil roofs a team of 100+ software support engineers having expertise in providing maintenance and support services to 80+ clients across the globe. Our engineers are well versed with frontend, backend and server side technologies such as Javascript, HTML and ReactJS, and can handle your entire software development life-cycle with highest level of quality and efficiency.

Our Development Approach

We follow engineering best practices and Agile principles to ensure quick turnaround & bug-free delivery of products

 
  • Clearly defined user stories
  • Sprint Planning
  • Test driven development
  • Daily scrum meetings
  • Mid sprint and end sprint demos
  • Scrum velocity optimization
  • Weekly backlog review and planning
  • Regular project management through Agile-centric project management software

We leverage DevOps approach to automate, optimize and monitor project delivery pipeline & quality.

  • Continuous integration, deployment and delivery
  • Deployment automation via pipelines
  • Continuous and iterative development
  • Cloud native CI/CD
  • Test automation (Unit, UI, Acceptance)
  • Configuration management
  • Infrastructure as a code
  • Microservices architecture augmentation 
  • Application release automation
  • Monitoring and feedback automation

Related Case Studies

lenskart-casestudy-display-image (1).jpg

Lenskart: Online Eyewear Store with 5M+ Downloads

Daffodil helps Lenskart transform from an obsolete technology stack to a more robust, scalable, and reliable technology stack with a modern user interface, resulting in an exponential increase in their user base.
 
 
nykaa-casestudy-display-image (1).jpg

Nykaa: Enhancement of a Beauty Retail Platform

See how Daffodil helped Nykaa, an online beauty retail platform achieved a 40% add-to-bag conversion rate with integration of shoppable videos in its mobile app. 

Our Engagement models

fixed-cost.svg

Fixed Cost and Time Model

We discuss and define the expected deliverables for your project and determine a fixed price and time line mutually.

Best suited for projects where there is absolute clarity about the requirements and specifications.

  • Know exactly what you’re getting up front, and how much it will be
  • Requires no change in price unless your needs change
  • Can be split and paid in milestones
  • Upgrade or cancel anytime
team-model.svg

Dedicated Team Model

Get a free hand over a team of developers with high level of transparency, flexibility and scalability.

Best suited for long term development projects with continuous requirements and changes.

  • No hidden costs
  • 180 hours of guaranteed production                                   every month 
  • Monthly billing
  • Pay only for measurable work done

Let's create another success story together

Sign-up for a 30 minute no-obligation consultation call, wherein our experts will gather a clear understanding of your project and  provide you with an estimate and time frame of development