Since the outburst of the global pandemic, the healthcare industry has gone through a massive transition. Patient engagement software is one of the healthcare IT solutions which is gaining a lot of attention from healthcare professionals, institutions, and patients. Today, healthcare services are of utmost importance and are getting increasingly expensive leading to an increased burden on the patient. It is important for healthcare institutions to keep their patients engaged in their healthcare journey and provide them with the best of services and satisfaction. One of the ways through which healthcare institutions aim at doing so is with the help of healthcare IT solutions. Patient engagement software is one of the digital tools which help healthcare institutions to better connect with their patients.
It is assumed that patient engagement software implies automated appointment reminders but in reality, patient engagement software has a lot to offer apart from appointment reminders.
In this eBook, we have tried to envision how technology can help healthcare services be more patient-centric.