Real Time Multilingual Chat
Unshackle language barriers and transform your customer support
Enhance CSAT by serving your customers in the language they understand. AI- powered chat application that enables fast and real time translation of chat messages in native language of the user.
- Real Time Translation
- 16 Languages Supported
- Integrate Anywhere
- Mobile App Support
- Customizable Interface
- Powered by Amazon
Ask for a Demo
See it in Action.
A Glimpse of Our Work
Beck Taxi
Taxi Booking App
1 Million+ Downloads
Beck Taxi is an iconic part of the city of Toronto. They had a large number of customer base in Toronto and wanted to come up with a mobile platform to expand their operations across Canada. Daffodil spear headed the entire app development project delivered a robust application with innovative features like 2-click taxi booking, pick up scheduler and much more. Today, Beck Taxi has turned out to become the largest taxi booking app across Canada.
Chat translation in real-time
Powered by Amazon ML and PubNub
The application supports 16 global languages and enables real time translation of chat messages in native language of the user and customer support agent respectively. Amazon ML infuses human-like accuracy while PubNub ensures speed and seamless integration with any eCommerce technology ecosystem.
Benefits.
Enhance Customer Experience
Allow chat agents to communicate better and resolve customer queries faster. Real time translations ensure that there are no awkward silences while your agents chat with customers or prospects
Serve customers across the globe
Allow users to select their native language from 16 major global languages such as English, French, Italian, Spanish, Hindi, Portuguese, Arabic etc.
Reduce operational cost
Curb operational cost incurred by hiring native agents for specific languages of regions
Boost first response rate
Enable multi-language chat support for your customers and boost first response rates
Use Cases.
Customer Support
74% of consumers prefer to buy from a company that provides post-sales service in their native language.
- Enable your customer support agents and customers to chat in language of their choice
- Boost first response rate to customer queries
- Curb operational cost incurred by hiring native agents for specific languages of regions
Inter-office Communication
Strengthen inter-company communications and foster favourable, mutually respectful relations.
- Maintain closer ties with teams and individuals in international offices through multilingual solutions
- Facilitate distance learning and corporate training
- Allow your customers from other countries to communicate comfortably in their native language.
Don't take our word for it.
See what our clients have to say.
“This was the first time our company worked with Daffodil. Their developers and project managers did a great job and they were always ready to communicate and find a solution for our needs. We will definitely keep working with them in the future.”
Camilo Cruz
CEO, MI Tienda Inc.
"Thank you for your continued hard work, extra hours and real dedication towards our product. Team daffodil went an extra mile to deliver our project in strict timeline. The skillset of your developers is exceptional. All the best."