Our Chatbot Development Services

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Custom Chatbot Development

Develop chatbots that are trained as per specific industries and domains such as healthcare, e-commerce, online food ordering, delivery, customer support, banking and insurance etc.

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Integration with ERP Systems

Integrate chatbots with enterprise wide ERP systems that are equipped with analytical capabilities and offer actionable business insights

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Chatbot Testing

Manual and automation testing of chatbot applications using high-end tools such as Zypnos, TestyourBot, Dimon etc. 

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Microsoft Bot Development

Conversational AI enabled Chatbots making the best out of Microsoft Framework and its integrated environment that learn more with less data and handle complex responses.

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Facebook Bot Development

Effectively manage pre-sales inquiries, FAQs, customer support and communicate with millions of users with intelligent Facebook Messenger bots built using Wit.AI.

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Voice Enabled Chatbots

Awe your customers with custom app for your brand developed using Alexa, Siri or any other Text to Speech (TTS) and Voice Recognition API.

Our Chatbot Technology Focus



Cloud based bot development engine developed by Facebook that relies on Machine Learning (ML). Make the most out of its unique ability to extract sentiments from the conversations and deliver human like conversations.

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Microsoft Azure Bot Framework

Microsoft's integrated environment that leverages the Bot Builder SDK with support for C# and JavaScript, enabling you to build, connect, test, deploy, and manage smart and intelligent bots, all from one place.


API.AI (DialogFlow)

Google's bot development framework to build natural and engaging voice and text-based conversational interfaces that can be integrated with a wide array of services such as Facebook, Twitter, Skype, Telegram or any other 3rd party app



Enable actionable interactions with bots using custom functionality such as search, instant messaging, calling, file sharing etc. Give custom faces, name, and personality to your bots, enabling personified interactions

Why Daffodil Software For Chatbot Development Services?


Re-usable Components

Daffodil has embraced a proven agile development methodology and DevOps deployment to reduce risk and deliver robust applications for our clients. Our DevOps process advocates thinking of the infrastructure as part of the application and allows for more rapid and reliable software release cycles.


Agile Development

Daffodil has embraced a proven agile development methodology and DevOps deployment to reduce risk and deliver robust e-commerce development services for our clients. Our DevOps process advocates thinking of the infrastructure as part of the application and allows for more rapid and reliable software release cycles.


Cross Functional Teams

Our cross-functional teams include engineers with expertise in different aspects of SDLC, such as business analysts, UI/UX experts, developers, database engineers, testers, etc. who work in collaboration with each other to eliminate developmental hassles.


Expertise in multiple industries and domains

Daffodil roofs a team of 20+ chatbot development experts having expertise in implementing more than 40+ chatbots development projects. Our engineers are well versed with frontend, backend and server side technologies such as Javascript, HTML and ReactJS, and can handle your entire software development life-cycle with highest level of quality and efficiency.

Our Development Approach

Accelerate time to market, eliminate development hassles and optimize your return on investments with our time-proven methodologies, backed by Agile principles 

  • Daily Scrum meetings among project teams
  • Scrum of scrums
  • Sprint Planning
  • Mid sprint and end sprint demos
  • Weekly backlog review and planning
  • Scrum velocity optimization
  • Clearly defined user stories
  • Test driven development
  • Joint retrospective meetings with all stakeholders
  • Regular project management through Agile-centric project management software

We have embraced engineering best practices  to reduce development risk and deliver robust applications to our clients

  • Iterative development
  • Cloud adoption
  • Pipeline automation
  • Test automation
  • Micro-services led architecture
  • Configuration management
  • Behavior driven development
  • Peer code review
  • Application release automation
  • Continuous integration and deployment

Related Case Studies

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Prospect Management Chatbot for a Software Firm

The client wanted to develop a chatbot solution that can efficiently automate the responses to massive level of inquiries generated through websites. Daffodil software developed an AI based chatbot application with Machine Learning algorithms for direct and indirect supervised learning. The chatbot was trained to respond the inquiries and navigate the user to the relevant person or department, if required.

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Customer Service Chatbot for an e-commerce giant

The client is an e-commerce giant with a customer base of 5 million users. Daffodil developed an AI based self-learning chatbot that was seamlessly integrated with each department in their supply chain and responded to customer queries with real time information. The chatbot resulted in enhanced customer service experience along with personalized customer connect, immediate attention and 47% reduced wait time.

Our Engagement models

Choose from a range of flexible engagement models, whichever suits your
project requirements


Fixed Cost and Time Model

We discuss and define the expected deliverables for your project and determine a fixed price and time line mutually.

Best suited for projects where there is absolute clarity about the requirements and specifications.

  • Know exactly what you’re getting up front
  • Requires no change in price unless your needs change
  • Can be split and paid in milestones
  • Upgrade or cancel anytime

Dedicated Team Model

Get a free hand over a team of developers with high level of transparency, flexibility and scalability.

Best suited for long term development projects with continuous requirements and changes.

  • No hidden costs
  • 180 hours of guaranteed production every month 
  • Monthly billing
  • Pay only for measurable work done

 Let's Craft Brilliance Together

Sign-up for a 30 minute no-obligation consultation call, wherein our experts will gather a clear understanding of your project and  provide you with an estimate and time frame of development